The Product Manager is also responsible for understanding marketplace trends and is able to apply that knowledge to the product for improvements. Success in this role is measured through product success metrics, product development, product improvement, renewal rates, client relationship development and client satisfaction scores. This is a full-time, exempt position reporting to the VP of Marketing and Sales Ops.
Senior Client Partners for Second City Works enable companies to better engage customers and employees by connecting the expertise and talent of The Second City to the expertise and talent of each business. Those who match well to this role excel at uncovering opportunities, articulating conceptual ideas, recognizing patterns, and collaborating internally as well as they do with clients.