Senior Client Partners for Second City Works enable companies to better engage customers and employees by connecting the expertise and talent of The Second City to the expertise and talent of each business. Those who match well to this role excel at uncovering opportunities, articulating conceptual ideas, recognizing patterns, and collaborating internally as well as they do with clients. Like The Second City itself, our success with Second City Works is built on exploration, collaboration and saying “Yes, And” to opportunity. The opportunity for our Senior Client Partners is to make businesses most important people initiatives stick by leveraging the singular principles, techniques and talent of The Second City.
Our Customer Success Team focuses on the post-sale client experience within all of our corporate partners, students, audiences and product license customers. We build trust and loyalty through exceptional customer service, an understanding of our customer's needs and goals, a supportive and positive attitude.