Kelly Leonard connects with Kim Scott who is the author of the book Radical Candor.Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candoroffers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. These theories on Radical Candor come from years of working in Silicon Valley, as a faculty member of Apple U. She has had a fascinating career that also includes a stint as a senior policy advisor to the FCC and starting a diamond cutting factory in Moscow. Kelly discusses the idea that we have made some bad assumptions around our ability as humans to effectively work with others. Kim Scott gives listeners some systematic hacks that individuals can apply to make work and life better.